The Rx Assistant

The first AI
healthcare navigator built for pharma

Reduce friction across the prescription journey for patients and HCPs

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Hipaa Compliant
Hipaa Compliant
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Trusted by leading pharmaceutical brands

GoodRx
Otsuka
Currax
Amneal
GSK
Unithroid
Boehringer
Contrave
GoodRx
Otsuka
Currax
Amneal
GSK
Unithroid
Boehringer
Contrave
GoodRx
Otsuka
Currax
Amneal
GSK
Unithroid
Boehringer
Contrave
GoodRx
Otsuka
Currax
Amneal
GSK
Unithroid
Boehringer
Contrave
Sage

“TheRxAssistant is an Intelligent Rx Navigation platform built with state of the art AI that supports patients and HCPs through online chat, voice and sms 24/7 across their treatment journey. ”

Sage Khanuja, Co-Founder - TheRxAssistant
Sold healthcare company at age 17 to founder of epocrates
Testimonial Quote
future of Patient & HCP Support

One Continuous Prescription Journey

RxAssistant replaces disconnected tools with a single engagement layer that guides patients from first question through care, cost clarity, and enrollment.

Empower patients across every step of their therapy journey

  • Ask questions and get trusted, med-legal-approved answers
  • Find a nearby doctor or treatment center
  • Complete benefit verification and understand coverage
  • Get guidance on starting therapy
  • Receive refill support and ongoing adherence reminders
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Empower patients across every step of their therapy journey

Support HCPs with intelligent tools and real-time insights

  • Access patient-specific therapy information instantly
  • Streamline prior authorization and enrollment workflows
  • Receive alerts for patient milestones and therapy updates
  • Connect patients with support resources seamlessly
  • Track patient adherence and intervention opportunities
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Support HCPs with intelligent tools and real-time insights

Enable teams to collaborate and optimize patient outcomes

  • Unified dashboard for cross-functional visibility
  • Real-time tracking of patient journey progress
  • Automated workflows for enrollment and support
  • Analytics and insights for continuous improvement
  • Integrated communication across all stakeholders
Explore Features
Enable teams to collaborate and optimize patient outcomes
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Patient engagement

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Faster enrollment

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ROI on support costs

0%

HCP satisfaction

build for you

Power Every Moment of the Therapy Journey

  • Convert digital demand into therapy starts
  • Engage patients earlier in the journey
  • Reduce bounce and abandonment
  • Extend brand experiences beyond the website
  • Measure real-world engagement and intent

Value Signal: Turn clicks into fills

  • Streamline patient enrollment and intake
  • Automate benefit verification and prior authorization
  • Reduce time to therapy initiation
  • Improve patient communication and follow-up
  • Track patient progress throughout the journey

Value Signal: Accelerate therapy starts

  • Real-time visibility into patient flow
  • Identify bottlenecks in the patient journey
  • Optimize resource allocation and workflows
  • Connect digital and offline touchpoints
  • Drive operational efficiency at scale

Value Signal: Maximize operational efficiency

  • Enable HCP engagement at the point of care
  • Provide real-time patient support resources
  • Facilitate timely provider communication
  • Support therapy adherence and persistence
  • Deliver personalized patient education

Value Signal: Empower better patient outcomes

  • Unified view across all patient touchpoints
  • HIPAA-compliant data collection and storage
  • Advanced analytics and reporting dashboards
  • Patient journey insights and predictive modeling
  • Integration with existing tech stack

Value Signal: Turn data into actionable insights

Customer spotlight

“This is the highest performing
tactic on our website. We are engaging hundreds of new customers daily.”

Sr. Director of Marketing

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Customer Spotlight
Security

Every layer of RxAssistant is engineered to meet the highest standards of data protection and security

Unify the entire prescription journey.

Respond to patient needs in real time, not after drop-off.

Built for the realities of U.S. healthcare.

Automate high-volume patient workflows at scale.

Frequently Asked Questions

RxAssistant is an AI-powered platform that bridges the gap between pharmaceutical brands and patients. We help life science companies convert digital demand into therapy starts by providing intelligent patient support, seamless enrollment, and end-to-end journey orchestration.

RxAssistant is designed for pharmaceutical and biotech companies, specialty pharmacies, patient services hubs, and healthcare organizations. Our platform serves marketing teams, patient services, medical affairs, and commercial operations teams looking to optimize patient engagement and therapy initiation.

RxAssistant provides 24/7 intelligent support through conversational AI, guiding patients through benefit verification, prior authorization, enrollment, and ongoing therapy management. We offer personalized education, medication reminders, and seamless connections to healthcare providers and support resources.

Yes, RxAssistant is fully HIPAA-compliant and SOC 2 certified. We implement enterprise-grade security measures, encrypted data storage, and strict access controls to protect sensitive patient health information. Our platform is built to meet the rigorous compliance standards of the pharmaceutical and healthcare industries.

RxAssistant provides omnichannel patient engagement across SMS, web chat, mobile apps, voice calls, and email. We integrate seamlessly with your existing digital properties and can deploy custom branded experiences that meet patients wherever they are in their journey.